I purchased 16 windows on 1/15/10 from Solomon Fulk. The installation was done on 3/22 & 3/23/10. I was very pleased with the demonstration Solomon gave during the sales process. The scheduling was handled very well. The crew arrived on time. Chad, Mark, Dave and Todd were great, they did an excellent job with the installation. They were polite in every way and neat with their work and answered any questions I asked. GREAT job guys... If the windows perform as well as the service and crew, I will be very pleased.

~ George Payne - Waxhaw, NC

"We have an unusual bay window that required a lot of extra siding coverage. The installers did not leave our home until our window was neatly covered and caulked."

~ Joe and Tara Slagle - Chesapeake, VA

"We have an old farmhouse that we purchased in April of this year that had the original windows from the 1940's with a storm window over that. It was impossible to clean these windows from the inside. You had to get a ladder then unscrew the storm windows in order to get to the original windows. What a time. Needless to say those windows did not get cleaned. These windows were so bad that I never wanted to open the blinds. It was pitiful. Bugs and lizards could get right in because they were not sealed. I guess you can imagine where the heat and cool air went. So now we have new windows that are just beautiful! What a difference this has made in our home. They are sealed and no bugs can now enter. The heat stays out and the cool stays in. They are easy to open and easy to clean. They are nice to look at inside and out. I did not even put all the blinds back up because it is not necessary. I just love these windows! I really like the slider window that is located on the old porch. The window is so nice. We had the tint put on the window when we ordered them and this is also a very nice feature that we have enjoyed. What a pleasure to open the curtains during the day. I like having the light in and hot having a dark room to walk into just because I am trying to keep the heat out. Amazing! I feel like I am in a different home. How nice it has made this old house. These windows bring out the personality of the home itself."

~ Ed and Cindy Smith - Camden, NC

"The windows and patio door are beautiful, and, with the great job your installers did, gorgeous. The installers did an excellent job of cleaning up and putting each room back in order after each window was installed. I am amazed at the perfect caulk lines. I am very impressed with the window/door construction and with the installation."

~ Harry and Joanna Meikle - Virginia Beach, Virginia

"The installers were very courteous, telling me every aspect of what they were doing and what to expect (I wish my doctor would do the same!). They worked through lunch and I saw no breaks. You could tell that they were here for the duration. They were not clock-watchers."

~ Nancy McKinsey - Virginia Beach, VA

"Mr. Rogers Windows replaced a door in our old house so we knew that your company would install a quality product. We live on the water and knew we needed expert installation. Our windows now look great and protect our investment. Our home is on the water and we take fierce winds from the Chesapeake Bay and the Atlantic. After the windows were installed, my husband and I were shocked at how quiet the house is during a windstorm (the old windows used to rattle). We used to have double-hung windows but the salesperson helped us choose sliders. Our view is so much better! Our waterfront home now seems to have a wall of windows! It's beautiful!"

~ Keven and Judith O'Flaherty - Norfolk, VA

"Your installation team was superb! We couldn't even begin to tell you how pleased we were with all of them! They have the best attitudes! I wish we had more windows for them to install!"

~ Neil and Caprice Murphy - Chesapeake, VA

"I was in the home improvement industry for almost 30 years and I ran crews, etc. These four installers were absolutely the best I have ever seen. I just could not believe how these guys managed to do the job they did—it was like a beautiful dance to watch them. Everyone knew what they were supposed to do and just did it. The attitudes were excellent. I asked a million questions and they never acted like I was bothering them. And—so important—they cleaned up as they went and professionally moved anything they needed to. I had so little to do when they left. My windows and doors are absolutely beautiful. We just had a new room put on, new laminate floors put in, and new cabinets in the kitchen and these were the most professional and best trained of them all. Their pride in the job they are doing and the companies they are representing is obvious."

~ Phil Bartley and Vicki Keller - Virginia Beach, VA

"The technicians made absolutely sure that I was satisfied with every aspect of the installation. They also took the time to listen and then explain when needed."

~ Joe and Glenda Berg - Poquoson, VA

"The installers worked fast and cleanly! Every time I would call I would get called back right away! The windows were installed with three kids running around, including a newborn, without incident. I just had a baby seven weeks before the installation...I had great peace of mind with your crew! I knew the job would get done right and all I had to do was take care of the baby! When my neighbor needed new windows I gave them your name. However, they decided on a different company that was a little more affordable. I watched as the crew worked. They were loud and messy. My eighty-seven year old neighbor had to put back all her furniture and clean outside where they left piles of trash. When it was time to replace the last of my windows I had no question on who I needed to call. Your installers did everything that I had expected. Cleaned up after themselves. No trash to be found. Moved all the furniture back in place, vacuumed and washed all the windows. I also believe that they fixed my bathroom vanity door!"

~ Misty and David Altonaga - Norfolk, VA

"They accomplished a huge job in one day working efficiently and carefully. They were always courteous to each member of our family, even the two year old who thought he should be helping. They are a perfect reflection of your company's motto and we thank them for doing such an outstanding job. With many more windows to replace, we look forward to future business with you."

~ Alireza and Carol Farpour - Chesapeake, VA

"Very impressed! especially with the installation crew. No B/S or slacking off, went right to work and got it done fast."

~ Jeff and Christina Barley - Newport News, VA

"I trust Andersen products and more importantly I trust your installation to be correct, neat, and to improve the value of my home. In today's market, those qualities are rare."

~ Andrew Malloy - Chesapeake, VA

"Everything happened in the time frame defined. The installers showed up when they said they would and completed the job. Excellent install—we are very pleased."

~ Brain Borysewicz - Charlotte, NC

"The installers were wonderful! Meticulous, careful, skilled—true craftsmen!!"

~ William and Norma Venning - Chesapeake, VA

"Our next door neighbor commented on the technicians picking up all of the trash—that it was as clean as it was."

~ David and Ann Gorwitz - Yorktown, VA

"Excellent service and product. You have a life long customer!"

~ Les and Linda Illey - Virginia Beach, VA

"Great people—great product—great home improvement experience. Very impressed with the quality of the installation."

~ William and Martha Webb - Charlotte, NC

"Your installers were very talented and resourceful. They carefully inspected everything and they were a pleasure to work with in our home. We wish more work men were this professional."

~ Cheryl and Robert Morgan - Concord, NC

"We were very impressed with the daily performance of Neil Lowe and his team. They were consistently on time each day, executed a steady pace throughout the day, not wasting any time, and departing only after they had cleaned up inside and outside of the house. They were very careful inside the house, never failing to put on shoe covers each time they entered the house. I would like to single out Neil for his professional trim installation, and Manny for his intricate measurements. I have used services in the Virginia Beach area since 1979, and your business is the only one that does it right in my mind. Your product is good, your service is spot on, and I was allowed to hold fees back until the punch list was completed. Outstanding work."

~ William and Tamyr McWethy - Virginia Beach, VA

"Shaun and Ed were amazing. They worked tirelessly on some huge, difficult windows without complaint, were respectful to me and my house, and were a joy to work with."

~ Brooks and Karen Boatwright - Virginia Beach, VA

"The quality of your product and installation was excellent. Our installers were very hard working and professional and courteous. Plus we met Mr. Rogers, who come over to inspect. If and when we need further products, we'll be in touch."

~ Bill and Judy Furguson - Lake Wylie, NC

"I was very pleased with the installation of the first set of windows on the lower level. The window discount and financing prompted me to have the upper level windows installed."

~ Brian Borysewicz - Charlotte, NC

"The moment your installers started the project you could tell that they were well trained and passionate about their task at hand. I can't imagine what kind of workmanship and service we would have received with Lowe's or Home Dept."

~ Martin and Jackie Stamm - Gastonia, NC

"Tony and his co-workers did an outstanding job in replacing the patio doors and just as important, repairing the damage of time over 80 years -- for this house was built in 1921. The improvements we have noted in the installation of your windows are just remarkable. There is an old saying—you get what you pay for—and we have been richly rewarded by your splendid performance. In my old age it is comforting and reassuring to see such marked interest in doing the best job possible."

~ Berry and Sara Willis - Norfolk, VA

"After the crew had finished working each day and had left, I looked over my new windows with a different attitude towards my home. I had a good feeling of pride in my home and knew that my wife and I made a very good choice with Mr. Rogers Windows. I feel I received more than what I expected."

~ James and Lynn McClellan - Virginia Beach, Virginia

"I spent 30 years as a commercial banker preaching customer service. You are one of the best small businesses relative to customer service. Thank you!"

~ Lawrence Wilkinson - Hayes, VA

"Originally I had planned to use Lowe's, but after four phone calls (that I had to initiate), and speaking with four different people, I decided I didn't want this type of company. I stopped in your Kiln Creek store and from there till today at 2:30, when your installers left, everything went very smoothly. When you all said something would be done, it was done and at the time stated. It was an extreme pleasure to work with your company and never again will I work with a "big box" store! Thank you so much for you interest, courtesy, and professionalism. I will certainly come back to your for future windows."

~ Carolee Taylor - Williamsburg, VA

"Everyone, from the salesman to the installers, arrived when they said they would. Every single one of them was patient while here and working around the chaos of a home with three children and an unfriendly dog. I never once saw or heard anything I would not want my children exposed to—and that has not always been the case while having contractors in and around our home."

~ Amy and Leonard Page - Chesapeake, VA

"At age 80, I've had many tradesman and their companies do work for me in my 60 years of owning homes. But never have I had dealings with any company that gave me better workmanship than yours."

~ Matthew Moore - Virginia Beach, VA

"I had a concern, as the caulk over the transom was not quite right. The Team Leader responded to my call the next morning and fixed the area within 24 hours."

~ Jim and Joan Kippert - Yorktown, VA

"Mr. Rogers Window went that extra mile to help us get the window configuration that we wanted."

~ John and Peggy Johnson - Chesapeake, VA

"The customer service was outstanding! Your people are what sold the product. The windows are wonderful but the staff impressed us the most."

~ Brian Christensen - Portsmouth, VA

"The salesman listened to ME and offered a product that met my needs—not what he "thought" I needed. Another company would not even quote a price for a complete window to replace our rotting one. He kept pushing for a replacement sash only. Your salesman not only took into consideration that I wanted a totally new window, he found one that met my other conditions too! Stainable inside, stainable outside, yet not all wood outside but a composite. The two installers were good workers. Polite. Cleaned up entirely. I was surprised to see no stickers left on any surface. They had two difficult windows to remove and had to wrestle the old frames out. They never uttered a gripe, never cussed, just worked until the frame was free. Very nice workers."

~ Vicki Breslin - Virginia Beach, VA

"Your salesman was very courteous, professional, and knowledgeable. He took the time to educate us on the Anderson windows and told us what would happen step by step. He made sure we felt secure about our decision on buying Anderson windows."

~ Yorktown, VA - Todd and Tonya Schoemperlen

"...the best local company we have ever done business with! You are dependable, honest, and professional. You have my total satisfaction and we will be customers of yours many times!"

~ John H. McLaughlin - Virginia Beach, VA

"You give a new meaning to the phrase 'earning my business.'"

~ David and Dawn Vicari - Virginia Beach, VA

"Your staff, both administrative and construction, were always very courteous, helpful, and their attention to detail and customer satisfaction were unsurpassed by any construction company that I have dealt with in my over thirty years as a Project Engineer overseeing numerous construction and contract management projects throughout the United States."

~ Elwood E. Davis, Sr. - Norfolk, VA

"Your prices were very fair, the product is outstanding, and thus far, I have never had the pleasure of dealing with a company as customer oriented as yours."

~ Craig Perkins - Virginia Beach, VA

"The product is great but what makes it better is your staff. They were more than we ever expected. We would recommend you to anyone we know. (Those guys deserve a raise)."

~ George and Katia Ghattas - Virginia Beach, VA

"Every employee with Mr. Rogers has gone beyond what was ever expected. Thank you for the wonderful service."

~ Paul and Kathy Puglise - Chesapeake, VA

"Installers treated our home as they would their own. They cleaned up as they worked and I can't even tell they were here except now there are beautiful new doors and storm doors in place."

~ Ed and Carol Lockard - Chesapeake, VA

"Everyone associated with the company went above and beyond our expectations. We are very satisfied with our new windows and look forward to doing business with you in the future on new doors. That warranty Mr. Rogers offers is fantastic and made us willing to pay the price for Andersen windows."

~ William and Pat Ruark - Tabb, VA

"Dick Haroldson delivered what he sold—quality product, quality workmanship, and on schedule! 5 days of professional, courteous, and respectful work."

~ Ron and Elizabeth Schuller - Poquoson, VA

"Absolutely outstanding work. I answered this survey honestly! Your company did everything they promised and more. The installation crews were professional and a pleasure to have in our home."

~ Matt and Jackie Vincent - Newport News, VA

"From the initial consultation with stain to the appearance of our completed installation, we have been thrilled. Everyone has been friendly, professional, and exceptional at what they do. Our windows look fantastic! Thank you!"

~ Adam and Jen Kaufmann - Charlotte, NC

"First class service. Top-notch quality. Technicians delivered precisely what the salesman promised. Very impressed with your professionalism."

~ Larry and Jane Cutright - Virginia Beach, VA

"In this day and age your company (management and staff) gives us hope for the future. Your customer service, LaFonda and Donna, are great. Your installers are professional in every way."

~ Edward and Pleuna Gilbert - Charlotte, NC

"The men were friendly and did their best not to disturb my daily routine. They cleaned as they went and took down and put back up all blinds, curtains and furniture. Very professional."

~ Joe Payez - Suffolk, VA

"I cannot remember ever dealing with a business that offered a better product or service."

~ James Lawrence - Hampton, VA

"We really liked the fact the "crew" was always on time and cleaned up at the end of every day."

~ Claude and Nancy Lim - Chesapeake, VA

"You did an excellent job on our windows last year. It was a no brainer to use you for our patio doors."

~ Victor and Name Martinez - Newport News, VA

"The windows are beautiful and my 34 year old home looks better than when it was built."

~ Charlie and Brenda Umplett - Hertford, NC

"As a true "neatnik," I really appreciated the red carpet and the protective shoe coverings. Also, the windows are of such high quality."

~ Steve and Donna Smith - Virginia Beach, Virginia

"We have already noticed lower energy bills since the first installation last June. We expect really dramatic savings and more temperature comfort."

~ Dan and Pat Silvis - Tabb, VA

"I'm jumping up and down I'm so happy. They really do match the old, wooden Andersen windows perfectly."

~ Larry and Lori Porter - Virginia Beach, VA

"Previous home improvement purchases left us worn out by the haggling from the sales teams. Your upfront pricing and quality product made the purchase easier."

~ J Lee and Heather Gwaltney - Virginia Beach, VA

"We have used many contractors in the past year. Mr. Rogers was the only one we've had NO problems with. We recommend you to everyone. Thanks!"

~ David and Joan Ruedi - Virginia Beach, VA

"Gerry Rogers runs his company the same way I would. You have a great product and great employees. You obviously treat your people right. They really like their company!"

~ Randy and Nancy Pingley - Williamsburg, VA

"Honest presentation. No pressure to buy. Reasonably priced product."

~ Anthony Las Russa - Virginia Beach, VA

"The windows are very impressive. After I took the sign down, I still had people stopping and looking at the front of my house. So it had to be the windows."

~ Julia Johnson - Virginia Beach, VA

"Another fine job by your team. I choose only the best for my family. I wish you did other home repair jobs."

~ Ed and Sharon Cahoon - Virginia Beach, VA

"Though window replacement is expensive, we feel we received the best deal in town. Great quality windows at a competitive price."

~ Greg and Amanda Crisp - Virginia Beach, VA

"Thank you for our beautiful new door and storm door! It is perfect. The installers were impeccable... cleaned as they went along and left us with an awesome new entrance!"

~ David and Laura Cantrell - Smithfield, VA

"Seeing is believing, and our home is worth seeing. Use us any time as a referral."

~ Mr. and Mrs. James D. Bolger - Virginia Beach, VA

"You want my honest opinion of your company—Without equal...If everyone ran their businesses the way you do, there would be a lot of unemployed lawyers. You are an honest and decent bunch of people whose pride is obvious and well deserved. In a word, your company is SUPERIOR!"

~ Mary Cullen - Norfolk, VA

"When Mr. Rogers paid us a visit, it was almost as if a friend stopped by and we were discussing the looks and needs of our home. The interest and enthusiasm shown by him in providing information on (really badly needed) repairs, improvements, and a 13½ foot bay window got us excited! ...Hope you can make it back at Christmas to see the pleasure and decorative results we are dreaming up for that 13 & 1/2 foot bay window."

~ Bob Hayden - Virginia Beach, VA

"I was very pleased with the price, product, and people, particularly the people. It is certainly a pleasure to do business with good, honest, hard working people like you."

~ Richard B. Brinkman - Virginia Beach, VA

"The price was higher than two other quotes but the windows are a higher quality and the trim is the exact color we wanted."

~ Donald L. Orr - Virginia Beach, VA

"We cut our electric bill in half with the guaranteed windows!"

~ Joanne and Elliott Seagraves - Virginia Beach, VA

"You are the best, that's why we chose your company!"

~ Charlie and Yvonne Billups - Norfolk, VA

"We are very pleased to be recipients of quality work by quality people with quality product. Thanks for a job well done. We will enjoy the comfort of our windows for years to come, and will not hesitate to say we got them from Mr. Rogers Windows."

~ Donald and Janice James - Hampton, VA

"I'm told the secret to success in business is to hire well—You have clearly done that!"

~ Richard and Mary Ellen Hawley - Newport News, VA

"Beyond exceptional. On a scale of 1-10, I give Manny and Ed a 20. They are fine men. Do not lose them."

~ George and Suzanne Gregory - Virginia Beach, VA

"I'm still not quite certain as to how they were able to replace things so that one would never know anyone had even been in the house, much less having replaced some 32 windows this week."

~ Earl and Glenn Snyder - Virginia Beach, VA

"Fantastic experience. As with any company, the people make the difference!"

~ Mike and Vana Crayton - Hampton, VA

"Outstanding once again. When we decided to replace detached garage windows, I could only think to rely on one place; Mr. Rogers!"

~ Pat and Elizabeth Aulicino - Chesapeake, VA

"Totally professional in their work and attitude. They respected each other as well as their company and their customer."

~ Jim and Patricia Johnson - Williamsburg, VA

"We had tried to order windows from a company that did not install. Their count and measurements were different than your installers. I think one stop shopping is the way to go. I don't mind paying extra for peace of mind."

~ Peter and Mary Lee Poirier - Virginia Beach, VA

"I liked knowing who it was doing the work. So often a repair person comes to the house and you have NO idea who they are."

~ Christopher and Deadnna Steeves - Chesapeake, VA

"Your company put in our windows about 5 years ago. We came back to you to have our front door replaced. Yeah, we could have gone to Home Depot or Lowe's, but your workmanship and work ethic is well worth every penny we spent. We will come back to you when we're ready to have our back door replaced. I wish you guys did kitchens!"

~ Reggie and Yvonne Cyrus - Chesapeake, VA

"In our society today we often find that many individuals overlook a very important part of conducting business. It isn't always easy to find employees who have strong PR skills as well as expertise."

~ Helen Moore - Virginia Beach, VA

"I am pleased with your service, your product, and I look forward to saving money. You are operating a First Class Business."

~ Thomas Setzer - Charlotte, NC

"Your company is one of the best companies that I have every worked with. Should I ever need another door or windows, I will come to Mr. Rogers."

~ Tom and Lorrie Belke - Virginia Beach, VA

"Outstanding workmanship. They worked meticulously. Their attention to detail impressed us. They worked as a team taking the time to do it right. "

~ Michael and Debbie Korbak - Virginia Beach, VA

"Very hard to figure out how such a big improvement can take place with so little disruption. Excellent work. I'm so pleased."

~ Brian and Maureen Hutchens - Newport News, VA

"Frankly, I was astounded to find a home improvement company which followed on time with everything."

~ Stewart and Lucinda Morris - Matthews, NC

"We left our home open while at work, and felt comfortable about the reliability of Mr. Rogers' employees."

~ Richard and Elaine Bush - Suffolk, VA

"All aspects of Mr. Rogers Windows company were professional, courteous, and helpful. Made me feel good about the whole experience and process of the replacement."

~ Christina Fitzgerald - Norfolk, VA

"I was so impressed!! And can't wait till I save up for the next 6-8 windows as we are doing them in 3 phases. And now to do the Entry doors!"

~ Les and Linda Lilley - Virginia Beach, VA

"Since I started getting new windows my cooling bill has gone down and my heating bill has gone down. And I can't hear the children on the playground!"

~ William and Mary Nicewander - Newport News, VA

"It (Lifetime Warranty) is always honored when something goes wrong."

~ Edward and Ruth Smith - Suffolk, VA

"Excellent marketing, excellent delivery of service, and excellent product."

~ Lamar Brown - Suffolk, VA

"We were most impressed by your knowledge of your products, professionalism, and overall work ethic."

~ Dough and Mitzi Bess - Belmont, NC