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Got window or door problems? Give us a call and we'll take care of it.

When you chose Mr. Rogers Windows for your window and door replacement needs, you received durable products and professional installation.

However, every product needs general maintenance from time to time. Caulking can crack or peel. Windows, when opened or closed wrong, can get stuck. And accidents happen.

Luckily, when you chose Mr. Rogers Windows for your window and door replacement needs, you also got Worry Free Windows and Doors For Life.

And that means if you have problem—serious or small—we'll fix it. For free.

Your problems are our problems

At Mr. Rogers Windows, we deal with the manufacturer for you. No long, frustrating phone calls. No back and forth emails. And even if they won't cover it—we will.

Once you call the Mr. Rogers Windows customer support center, the original team that installed your windows is notified. Or, if it's been several years, a service technician is called. He'll come out and examine the problem, then fix it or order the parts to do the job.

Your needs are met as quickly as possible. So if your problem is serious, the team is sent out right away. Smaller issues may be scheduled later based on the amount of service calls on the calendar.

And remember that you are covered for 100% parts and labor. If your screen is coming loose, we'll repair or replace it. Caulk cracked? We'll recaulk. So whether you're a new customer or an old one, you can rest easy because we'll be there to take care of your window and door needs. No matter what.

Your windows and doors are Worry-Free... but you still have to clean them!

There are a few simple things you can do to make sure your windows and doors open and close smoothly and stay beautiful throughout the year. So if you need info on cleaning your windows and doors, check out this quick, handy guide for a refresher on the basics.



To contact Mr. Rogers Windows customer support, call our toll free number at 888-677-6437.
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Serving Virginia: Chesapeake, Portsmouth, Norfolk, Newport News, Hampton, Suffolk, Virginia Beach, Smithfield, Williamsburg, Yorktown, Gloucester
Serving North Carolina: South Charlotte, North Charlotte, Gastonia, Concord, Huntersville, Rock Hill, Statesville, Hickory, Lake Wylie, Lake Norman, Mathews
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North Carolina:
Whitehall Business Park: 2430 Whitehall Park Drive, #950, Charlotte, NC 28273 • 704-817-9641

Virginia:
Chesapeake: 1019 Eden Way North, Chesapeake, VA 23320 • 757-436-2200  |  Yorktown: 209 Village Avenue, Yorktown, VA 23693 • 757-833-2200