Customer Reviews and Testimonials

Customer Reviews and Testimonials

For over thirty years, Mr. Rogers Windows has been providing quality products, excellent customer service, exceptional installation, and a lifetime performance guarantee. Mr. Rogers takes his company values seriously. And it's all based on his "golden rule": Do the right thing. Homeowners who choose Mr. Rogers for their remodeling projects return again and again, and it's because they know there's nowhere else they'll find the kind of professionalism, expert craftsmanship, and work ethic that Mr. Rogers Windows offers.

You don't have to take our word for it! The testimony of fellow homeowners speaks for itself. Check out what they have to say about their experience, and then make the right choice for you.

 

John Hooper & crew from Mr. Rogers just finished installing my windows today and I wanted to make sure I gave them the positive feedback they deserve; they were punctual, professional and efficient! I am more than pleased with my purchase and with the entire "Mr. Rogers experience," from Ashley, the salesman, to John and his crew. I had previously conducted extensive research and received 4 estimates on replacement windows, but I was turned-off by the vinyl product ... I wanted to do this right the first time, and I wanted a company that was going to be around in 10 years. What is it they say, "You get what you pay for ..."

Catherine Y, Virginia beach, VA

 

"We have an unusual bay window that required a lot of extra siding coverage. The installers did not leave our home until our window was neatly covered and caulked."

Joe and Tara S. Chesapeake, VA

 

"The windows and patio door are beautiful, and, with the great job your installers did, gorgeous. The installers did an excellent job of cleaning up and putting each room back in order after each window was installed. I am amazed at the perfect caulk lines. I am very impressed with the window/door construction and with the installation."

Harry and Joanna M. Virginia Beach, Virginia

 

"The installers were very courteous, telling me every aspect of what they were doing and what to expect (I wish my doctor would do the same!). They worked through lunch and I saw no breaks. You could tell that they were here for the duration. They were not clock-watchers."

Nancy M. Virginia Beach, VA

 

"Mr. Rogers Windows replaced a door in our old house so we knew that your company would install a quality product. We live on the water and knew we needed expert installation. Our windows now look great and protect our investment. Our home is on the water and we take fierce winds from the Chesapeake Bay and the Atlantic. After the windows were installed, my husband and I were shocked at how quiet the house is during a windstorm (the old windows used to rattle). We used to have double-hung windows but the salesperson helped us choose sliders. Our view is so much better! Our waterfront home now seems to have a wall of windows! It's beautiful!"

Keven and Judith O. Norfolk, VA

 

"Your installation team was superb! We couldn't even begin to tell you how pleased we were with all of them! They have the best attitudes! I wish we had more windows for them to install!"

Neil and Caprice M. Chesapeake, VA

 

"I was in the home improvement industry for almost 30 years and I ran crews, etc. These four installers were absolutely the best I have ever seen. I just could not believe how these guys managed to do the job they did—it was like a beautiful dance to watch them. Everyone knew what they were supposed to do and just did it. The attitudes were excellent. I asked a million questions and they never acted like I was bothering them. And—so important—they cleaned up as they went and professionally moved anything they needed to. I had so little to do when they left. My windows and doors are absolutely beautiful. We just had a new room put on, new laminate floors put in, and new cabinets in the kitchen and these were the most professional and best trained of them all. Their pride in the job they are doing and the companies they are representing is obvious."

Phil Bartley and Vicki K. Virginia Beach, VA

 

"The technicians made absolutely sure that I was satisfied with every aspect of the installation. They also took the time to listen and then explain when needed."

Joe and Glenda B. Poquoson, VA

 

"The installers worked fast and cleanly! Every time I would call I would get called back right away! The windows were installed with three kids running around, including a newborn, without incident. I just had a baby seven weeks before the installation...I had great peace of mind with your crew! I knew the job would get done right and all I had to do was take care of the baby! When my neighbor needed new windows I gave them your name. However, they decided on a different company that was a little more affordable. I watched as the crew worked. They were loud and messy. My eighty-seven year old neighbor had to put back all her furniture and clean outside where they left piles of trash. When it was time to replace the last of my windows I had no question on who I needed to call. Your installers did everything that I had expected. Cleaned up after themselves. No trash to be found. Moved all the furniture back in place, vacuumed and washed all the windows. I also believe that they fixed my bathroom vanity door!"

Misty and David A Norfolk, VA

 
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