The Key to Perfect Windows? Certified Installers.

Mr. Rogers Windows installers wear company uniforms and drive company trucks.

You're buying replacement windows. However, replacement windows are destined to fail unless they're put in your home correctly. At Mr. Rogers Windows, we only use certified installers. These are professionally trained individuals hired, paid, and insured by Mr. Rogers Windows.

Many window companies hire subcontractors to install their windows. These independent crews supply their own tools, vehicles, and time. Window companies who subcontract installations merely provide the windows, related parts, and your address.

Why We Don't Use Subcontractors... and Why You Shouldn't Either

Installers work as a team to ensure that every step of the job is done with exacting detail.

In most cases, subcontractors are:

• Paid per window for installation
• Competing for jobs with other subcontractors
• Not insured
• Not properly trained
• Not required to act professionally
• Not held accountable

What Does All This Mean to You?

Mr. Rogers Windows installers respect your home. That's why they do as much work as possible from the outside.

• Subcontractors are in a rush to get to the next window and to the next job. It's how they make their money. If they don't finish your job that day, they may lose the next day's job to another crew. Obviously, this makes it more likely that they will cut corners on important areas such as squaring, caulking, and insulation in order to speed up the job.
• Window companies do not insure subcontractors, and subcontractors usually do not have insurance. If they get hurt at your home, you may be liable. And if one of them accidentally hurts you or damages your property—you'll pay for it, not them.
• Subcontractors may not be properly trained in window and door installation. Most likely they don't have specific training for the product you bought either. They may not have the experience and expertise needed to do your job right.
• And if the job isn't done right, how can you be sure the window company will send out another crew to fix it? The first subcontractor wasn't up to the job. Why would the second one be?
• Since subcontractors are not employees of the window company, they are not held to the same standards. They may curse on the job. They may treat you and your family with disrespect or refuse to cooperate if you want to make changes while the installation is in progress. They may track dirt and mud through your house and stomp on your plants.

The Reason Why Certified Installers Do the Job Right

After the windows are installed, Mr. Rogers Windows installers thoroughly check to make sure the windows are airtight and open and close smoothly.

At Mr. Rogers Windows, we do installation better. We don't use subcontractors. Instead, all of our installers are trained and paid by us. They know the windows and doors you’ve chosen inside and out, which is vital since each window is custom made to fit your home perfectly.

The real difference comes when our installers arrive at your house. All of our professional installers are:

• Paid by the hour for installation
• Scheduled each day for jobs
• Fully insured
• Expertly trained and certified
• Professional and respectful
• 100% accountable

Higher Standards. Better Installation.

For your installation job, this means a higher quality experience:

Mr. Rogers Windows: A sign of quality installation since 1986.

• Since Mr. Rogers Windows' installers are paid by the hour and don't compete for jobs, they take their time on the job. They're getting paid the same either way. They spend as much time installing your windows or doors as necessary to ensure maximum performance.
• If unexpected structural damage is discovered during installation, or you want to make a change in the finishing materials—your needs will be resolved on the spot with minimal delays.
• Mr. Rogers Windows insures all installers. If they get hurt at your house, we cover it—not you. And if by accident your house or property is damaged, we'll pay to have it repaired or replaced.


• All of our installers are fully trained and certified to install windows and doors. It's what they do each and every day. Even better, they're experts when it comes to Andersen windows and patio doors, as well as ProVia entry and storm doors.
• And because our installers are Mr. Rogers Windows' employees, we hold them to the same standards as the rest of our company. Our installers treat you right, work with you to meet all your needs, and respect you, your home, and your property. They put down drop cloths to protect your floor, work carefully around plants, and even clean and vacuum your home before they leave, not to mention clean your windows!

North Carolina:
Northlake Village: 7010 Smith Corners Boulevard, Charlotte, NC 28269 • 704-319-5400  |  Arboretum: 8020 Providence Road, Charlotte, NC 28277 • 704-909-2400

Virginia:
Chesapeake: 1019 Eden Way North, Chesapeake, VA 23320 • 757-436-2200  |  Yorktown: 209 Village Avenue, Yorktown, VA 23693 • 757-833-2200